Question 1

Is this service legitimate?

Accepted Answer

Yes, absolutely. Our service connects you with real, board-certified physicians licensed in your state. Each note is reviewed and signed by a licensed doctor who evaluates your case. This is a legitimate telehealth service that follows all applicable healthcare regulations.

Question 2

Will my employer or school accept the note?

Accepted Answer

Our notes are signed by board-certified doctors and contain all standard medical documentation elements. We have a 100% money-back guarantee—if your note isn't accepted for any reason, we'll issue a full refund. We also provide a verification service for employers and schools.

Question 3

How quickly will I receive my note?

Accepted Answer

During business hours (8am-12am EST), most notes are delivered within 30 minutes to 2 hours. During off-hours, it may take slightly longer, but we always aim to be as quick as possible.

Question 4

Can I get a note for past absences?

Accepted Answer

Yes, we can provide notes for absences that occurred within the past 7 days. Simply enter your absence dates when completing the form.

Question 5

What can the note be used for?

Accepted Answer

Our notes can be used for work or school absences of up to 7 days. This covers mild illnesses, minor injuries, mental health days, doctor's appointments, and caregiver duties. We cannot provide notes for FMLA, legal matters, disability claims, or return-to-work clearance.

Question 6

Do you accept insurance?

Accepted Answer

We don't accept insurance, but at $24.95, our service is typically less than most insurance copays—and you don't have to leave your home or take time off work to visit a doctor's office.